Incentivio Status

All Systems Operational

Online Ordering Operational

Mobile App Operational

Web Ordering Operational

Communications Operational

Messaging Service Operational

Offer Service Operational

Loyalty Service Operational

Admin Dashboard Operational

Gift Card Service Operational

User Service Operational

3rd Party Systems Operational

Spreedly Core Transactional API Operational

Stripe API Operational

Links to Toast Status Page and Toast API Status Page Operational

Link to Qu Status Page Operational

Link to Revel Status Page Operational

Link to Spot On Status Page Operational

Other 3rd Party Systems Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 10, 2026

No incidents reported today.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026

Platform Service Restored

Resolved - The issue impacting our platform has been resolved, and services have been fully restored.

Our engineering team has confirmed platform stability following recovery efforts and continued monitoring. We appreciate your patience while we worked through this disruption and apologize for the inconvenience.
Apr 29, 12:41 EDT

Update - We are continuing to monitor for any further issues.
Apr 29, 12:39 EDT

Monitoring - Our database is back online, and platform services are currently recovering. Mobile apps, web ordering, and related services may still experience temporary delays as systems fully stabilize.

Our engineering team is actively monitoring performance to ensure a full recovery. Please allow a few moments for services to fully load and sync.

We appreciate your patience and will continue to share updates as needed.
Apr 29, 11:18 EDT

Identified - We’re currently investigating an issue impacting our platform and are aware that some users may be experiencing service disruptions across multiple features.

Our engineering team is actively investigating the root cause and working to restore full functionality as quickly as possible. We’ll continue to share updates here as we learn more.

We apologize for the disruption and appreciate your patience.
Apr 29, 10:50 EDT

Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.