Monitoring - Our engineering team identified an issue related to recent Spreedly security certificates that prevented any new credit or debit cards from being added or used for orders at checkout. They have updated the security certificates and guests should no longer receive an error message when attempting to place their order.
We will continue to monitor the situation for any ongoing issues.
Jun 21, 2025 - 15:47 EDT
We will continue to monitor the situation for any ongoing issues.
Jun 21, 2025 - 15:47 EDT
Identified - Our engineering team has found the underlying cause of the issue, and they are currently working on a fix to resolve them. We will continue to provide periodic updates as solution becomes available.
Jun 21, 2025 - 13:55 EDT
Jun 21, 2025 - 13:55 EDT
Investigating - We have identified an issue related to payment authorization for customers placing orders, and we are currently investigating the issue to determine the cause of the error. We will provide an update as soon as we have more information.
Jun 21, 2025 - 13:07 EDT
Jun 21, 2025 - 13:07 EDT
Online Ordering
Operational
Mobile App
Operational
Web Ordering
Operational
Communications
Operational
Messaging Service
Operational
Offer Service
Operational
Loyalty Service
Operational
Admin Dashboard
Operational
Gift Card Service
Operational
User Service
Operational
3rd Party Systems
?
Operational
Spreedly Core Transactional API
Operational
Stripe API
Operational
Other 3rd Party Systems
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance